Have you considered working with a freight management company but haven’t yet given the idea the green light? Let’s imagine a scenario for a moment, shall we? You’re in the middle of yet another busy week trying to maintain the efficiency and productivity of your business when you realize that you don’t ever remember receiving confirmation that the large shipment you sent out the week before arrived at its destination—and it most definitely should have. Suddenly, you’re scrambling—checking through emails, asking your warehouse supervisor if she received the confirmation, and preparing yourself to receive a call from your customer that you really dread having to take.
Wouldn’t it might nice if scenarios like that didn’t have to happen? If making sure your freight shipped out (and actually delivered!) on time was one of the simplest and most pleasant parts of your day? Well, lucky for you, working with a freight management company can help give you that peace of mind.
Here are the Benefits of Working with a Freight Management Company
Happier, More Satisfied Customers
When you work with a company whose sole purpose is to ensure freight is delivered to customers on time, situations like the one we mentioned above are far less likely to occur. When you’re attempting to manage freight on your own it can be easy to fall into the habit of simply choosing the lowest-cost carrier. And unless you have someone dedicated to tracking the deliveries of every shipment that goes out the door you may not realize that the low-cost shipper you’ve chosen is low-cost for a reason—a track record of slow-to-arrive shipments. But when you work with a freight management company they’ll have all the time and resources necessary to help you track your shipments and make sure they’re arriving on time—and making customers happy.
If you work with a freight management company you can rest easy knowing that the shipping rates you receive are going to be cost effective for your business. Because freight management companies work with such a large number of shippers they are able to help you negotiate rates and even set up contracts that lock in rates for a given period of time, eliminating the need to worry about surprise rate increases or spending too much time trying to find the most economical carriers. Working with a freight management company will also help you consolidate your shipments, giving you even greater savings as you no longer pay for one-off shipments.
Intelligent Data Tracking and Reporting
Depending on your current shipping strategy you may have limited data to review about rates, delivery times, lead times, etc. This could mean that you’re missing some significant insight that could help set you apart from the competition, better customer support, or better-controlled costs. A freight management company can provide you with the tools you need to track and report on data that will help you intelligently answer questions about your supply chain to make sure you’re doing all you can to maximize efficiency.
To put it simply an effective freight management company will work to fit your business NOT attempt to fit your business into a predesigned shipping strategy. After all, they know that every company’s shipping needs are specific to their company, product, location and more. That means that they’ll create a customized approach for shipping your product that gives you the greatest return on your investment. They take away the guess work in shipping by providing a streamlined process designed to work with your business model, keeping it in line with your business objectives.
If your company is struggling to manage shipping effectively enough don’t continue with the status quo. Consider working with a freight management company to make shipping more efficient, keep shipping costs low, and improve customer service.